The Museum of Brands, Packaging and Advertising

Located in the unlikely setting of Notting Hill, London the the Museum of Brands, Packaging and Advertising is a little gem. It is based on the collection of consumer historian, Robert Opie, who saw the need to record the history of products around us.

“Starting at the age of sixteen with a packet of Munchies, the Collection now extends to all aspects of daily life – toys, comics, magazines, newspapers, technology, travel, royal souvenirs, fashion and design. Robert says, ‘Whilst families tend to save mementos from special occasions, it struck me that little was being done to keep the everyday material. When the thousands of pieces of this social history are assembled into some giant jigsaw, the picture becomes clearer as to the remarkable journey we have all come through’. ”

The collection contains over 12,000 toys and games, posters and magazines, fads and fashions, postcards and packaging. There is a strong nostalgic aspect of the museum as you discover sweets and games from your youth. The history of consumer culture is revealed decade by decade from Victorian times to the present day.

Two things struck me during the visit. One, was the increase in size of packages over time. Presumably a combination of wealthier consumers and less frequent shopping. The other was the simplification of branding over time. They have a great series of displays showing the development of household names such as Swan Vesta matches and Branston Pickle over time. With each ‘brand refresh’ the colours and logo’s are made clearer and simpler.

Jacobs Club

The only disappointment for me was not being able to find an example of a Jacobs Club biscuit the dominant brand of the 1980’s with one of the most memorable advertising slogans, ‘If you like a lot of chocolate on your biscuit join our club’.

Jif Lemon

There was a good example of ‘passing off’, known as the Jif Lemon case, where Reckitt & Colman Ltd took Borden Inc to the House of Lords and won.

From an article by Kenneth Choy discussing the tort of passing off:

“In the summer of 1985, Borden began selling its ReaLemon product in its lemon-shaped container in the UK. Reckitt & Colman became concerned and filed a lawsuit to stop the American company. Reckitt & Colman was successful in the lower courts and Borden took the case to the House of Lords.

Explaining the standard, which became known as the classic trinity, Lord Oliver asked:

1. Have the respondents [Reckitt & Colman] proved that the get-up under which their lemon juice has been sold since 1956 has become associated in the minds of substantial numbers of the purchasing public specifically and exclusively with [their] (“Jif”) lemon juice?
2. If the answer to that question is in the affirmative, does the get-up under which the appellants [Borden] proposed to market their lemon juice in [the ReaLemon containers] amount to a representation by [Borden] that the juice which they sell is “Jif” lemon juice?
3. If the answer to that question is in the affirmative, is it, on a balance of probabilities, likely that, if the appellants [Borden] are not restrained as they have been, a substantial number of members of the public will be misled into purchasing the defendants’ lemon juice in the belief that it is the respondents’ Jif juice? (pp.500-501)

Lord Oliver observed that supermarkets tend to sell only one brand and possibly their own house brand of preserved lemon juice. He noted Reckitt & Colman’s survey evidence showing that “a housewife presented with a display of these products in close juxtaposition would be likely to pick up . . . the [ReaLemon] product in the belief that what she was buying was the respondents’ Jif lemon juice” (p. 500) since Jif was the only “lemon-sized squeezy pack of lemon juice on the market” (p. 501).

Concluding that the three elements are satisfied, the Lords affirmed the permanent injunction barring Borden from marketing lemon juice in lemon-shaped containers in the UK.

Had the Jif lemon been a registered trademark, the case would have been much simpler to prove. Infringement is established if it can show that Borden’s ReaLemon container is identical or similar to the Jif lemon and that allowing the ReaLemon container in the market is likely to cause public confusion. Section 18, Trade Mark Ordinance (Cap. 559).

One may ask, if the Jif lemon had been sold since 1956, why wasn’t it registered as a trademark?

The answer is that, had they applied to register the Jif lemon as a trademark, the application would have been rejected by the registrar. This is because a mark that is a symbol of the goods or services it promotes does not qualify for registration. So, the Jif lemon is a symbol of lemon and lemon juice so it cannot be registered. If it is registered, it would prevent others from using a symbol of a lemon to sell lemon or lemon juice. Thus, Reckitt & Colman could only resort to a passing off claim in their fight against competition from ReaLemon. “

Free business news search engine from Northern Light

Northern Light logoI remember Northern Light as one of the key early players in web search. It actually started in 1996, the same year that Google began as a research project by Larry Page and Sergey Brin, at Stanford University

However, for the last few years their services have been reserved for enterprise customers only. The good news it that they recently launched a free business news search engine called Northern Light Search.

It offers you the ability to register for free and set-up daily or weekly alerts on a range of saved searches you create.

However I believe its market research content makes for real killer content, as this is so difficult to find via standard search engines like Google.

Their Market Intelligence Wikis provide an overview of industries and business trends, with a detailed picture of market segments, issues, companies, and government regulatory actions.

“Our editors have been scouring the Web for authoritative analysis and commentary and for useful resources to create these concise, easy-to-navigate market intelligence wikis for the several industries listed below. If your industry is not already covered contact us or contribute to this public wiki!”

Topics Covered:
Accounting & Taxation
Aerospace & Defense
Agriculture
Automotive & Transportation
Banking & Financial Services
Chemicals & Plastics
Energy & Utilities
Environmental
Health Care
Insurance
Internet
Oil & Gas
Pharmaceuticals & Biotechnology
Private Equity & Venture Capital
Retail
Software, Computers, & Services
Telecommunications & Equipment

Northern Light screen shot

Many thanks for this tip to Warren Cheetham,  CitiLibraries|The New Townsville City

How To Protect Your Intellectual Property

When helping our customers wanting to protect their intellectual property as well as referring them to the UK Intellectual Property Office (UKIPO), we also include Own-it, which offers free intellectual property advice for creative businesses.

Here is a summary of their offering:

“Own-it offers free (yes – free!) online advice to help you solve your IP issues. This could lead to a free one-to-one advice session with specialist lawyers!

To use the service you need to be an Own-it member so why not register now or log-in using the form on the right-hand side of this page.
How Does It Work?

We offer two levels of service:

1. Check to see if an answer to your query can be found on the information already on Own-it. We offer FAQs, factsheets, podcasts, articles and events. This will save you time because if the information you request is already provided on the website, we’ll simply direct you to that information.
2. If your issue needs legal advice or intervention, then fill in our online advice form. We will then either answer your query online or offer you one free meeting (max. 45 minutes) with a lawyer from Own-it’s associated intellectual property firms.

Am I Eligible?

1. You cannot use the Own-it IP clinics for any existing legal claims or for second opinions on any legal intervention already taking place.
2. Please note that the Own-it IP clinics are for IP related legal advice only. The lawyers will not be able to deal with non-IP related queries or provide related information.
3. Please note that the Own-it IP clinics are for business whose annual turnover is below £100,000”

London demographics from the GLA

One question that comes up frequently in the Business & IP Centre is, ‘where can I find demographic information for London’.

As part of my recent visit to the GLA (General London Authority) City Hall I discovered their Data Management and Analysis Group (DMAG) publish useful demographic information.

Even better these are all free and available as pdf’s from their website.

Subjects covered include:

* Diversity
* Education
* Elections
* Focus on London
* Health and disability
* Labour market
* Population
* Poverty

Here is a list of some of their more recent publications:

Census Information Note
Pay Check 2007
GLA 2007 Round Ward Ethnic Group Population Projections
Council Tax Analysis
A Profile of Londoners by Country of Birth
Claimant Count Model 2008: Technical Note
GLA 2007 Round Demographic Projections
Greater London Authority Constituency Profiles
Family Resources Survey 2005/06: Results for London
London Borough Migrations 2001-06
Social Exclusion Data Team Workplan

London Demographics

UK Trade & Investment (UKTI) on YouTube

I suppose I shouldn’t have been surprised to see that UK Trade & Investment (UKTI) have adopted YouTube as a communications vehicle, but I was.

Even more impressive is the fact they have created their own (pretty slick channel). As they say on their page, ” Videos produced by UK Trade & Investment (UKTI) the Government organisation that helps UK based companies succeed in international markets. We assist overseas companies to bring high quality investment to the UK’s vibrant economy.”

You can even watch Lord Digby Jones who opened the Business & IP Centre back in March 2006.

[youtube=http://www.youtube.com/watch?v=RLib00ZxX4s]

Farewell to the wit and wisdom of Alastair Ross Goobey

Today I attended the Service of Thanksgiving for the life and work of Alastair Ross Goobey at St Mary’s Church in Islington. The entire church was packed out with friends, family and colleagues who wanted be present to mark the untimely passing of such a great and good man.

In keeping with his ability to connect to just about anyone he met, the audience ranged from the most senior City financiers (evidenced by the queue of limousines outside), including two former Chancellors of the Exchequer, to junior clerical staff from companies he had managed.

In my previous blog posting I mentioned how he had made a point of getting to know everyone within Hermes and regularly ate in the staff restaurant. What I learnt today was his ability to completely separate his work responsibilities as the CEO of Hermes, and his incredibly rich personal life. As well as devoting time to his wife, two children and close friends, he held many roles within the arts world. For instance he was on the Management Board of the National Opera Studio, was Governor of the Royal Academy of Music and a Director of the Almeida Theatre, to name but a few. He was also a regular panellist on the BBC Radio 4 Board Game quiz show.

Many of the speakers at the service recognised Alastair’s significance in the financial world as being the person who did the most to raise awareness of corporate governance in Europe. But the words that seemed to capture he uniqueness were wit, kindness and modesty. These are not terms often associated with those who achieve great success in the worlds of business and finance. As an illustration of his modesty, Sarah his widow told me that for many years his family thought his job was something akin to a bank manager in the City, and her father had a vision of him handing out money to customers from behind a wire grill. The reality she eventually discovered was his role as head of a £50bn pension fund management firm with significant influence over the investment and corporate worlds, as well as government.

I will leave the final word with his successor at Hermes, Tony Watson, ‘Anyone who ever encountered Alastair Ross Goobey will recall his wisdom and experience. But the quality for which he will be most remembered by former colleagues is his humanity. He was a kind man, able to make everyone feel good about themselves.’

Alex Bellinger interviews me for SmallBizPod

SmallBizPodAs I mentioned in my previous blog post on our first Facebook event at the Business & IP Centre, Alex Bellinger the founder of SmallBizPod was there with his microphone. His podcast based on interviews at this event were delayed a little by Alastair Darling and his 2008 Budget, but have now gone up on the site here.

Alex BellingerAlthough I felt I rambled on a bit, Alex seems to have kept most of the interview in the final edit. It is a mixture of chat about the Business & IP Centre and the role of Facebook and blogs to promote it to a new audience.

The show also included a cross section of interviews with some of the 50 or so members of our Facebook group who showed up on the evening. Talking of which, I see our membership has now grown to nearly 1,400 members.

Promoting new books with video

It would seem that for some publishers the future of book promotion lies in video.

Steffi McBrideSo much for the film or TV series of the book, how about the dramatised promotional video of the book that has yet to be printed.

You can judge for youself by ‘viewing’ the forthcoming title from Blake Publishing. The Overnight Fame of Steffi McBride is the memoir of a fictional young soap star who becomes a national icon to be published in September 2008.

“All Steffi’s dreams come true when she lands a starring part in the country’s biggest soap opera, has a number one Christmas single and wins a Bafta. The whole country falls in love with her, including the pop star she had a crush on all through her teenage years. But someone out there knows a secret about Steffi’s past and heartless media revelations blow apart everything she ever believed to be true about her family and about herself.”

It’s not quite my cup of tea, but I’m sure they have done their market research.

Mothers of Invention III

Last Monday evening saw the latest in our series of appropriately named Inspiring Entrepreneurs events. We heard five amazing stories and a discussion moderated by BBC news presenter Mishal Husain.

Mothers of Invention III kicked of with Jessica Huie, who at 17 years old discovered she was pregnant. Her father not happy, telling her that “you will only ever be a statistic”. This made a deep impression on Jessica and her subsequent successes are her way of showing him he was wrong.

She combined motherhood, college, work experience and a weekend job at a shoe shop, as well as working initially for free, at Pride magazine, local radio and publicist Max Clifford.

While searching for a card for daughter, she realised that there was nothing available with images of black or Asian people. In traditional entrepreneur style, rather than simply complaining, she started a company, and now her Colorblind Cards are spreading rapidly across the UK and soon to appear in the United States.

Sian Sutherland told her story of how she went from promoting other companies skincare products to developing her own Mama Mio range. Her main piece of advice was to ensure you have a business plan as it helps to focus on what makes your business different from your competitors.

Lorraine Heggessey, former controller of BBC1 and now CEO of Talkback Thames, surprised us when she exclaimed that in business, “everyone is bluffing.” And that historically men have been better at this then women.

Debbie Reynolds, founder of the School for Sign Language was for me the most engaging speaker with an amazingly frank honesty about her lack of business knowledge prior to starting out. However with a grant of just £1,600 she has gone on to reach a turnover of £170,000, employ 28 deaf and hearing workers and volunteers’, and won several awards in just a couple of years.

Sam Roddick, the daughter of Body Shop founder and supporter of the Business & IP Centre, Dame Anita Roddick, maintained the family tradition of being thought provoking, provocative and shocking. Describing herself as an activist, she aims to change peoples view on sexuality and eroticism.

Her erotic emporium, Coco de Mer sells sex products which are beautifully designed, luxurious and expensive. A human-hair whip is £188, bondage knickers are £200 a pair, and a Shiri Zinn Crystal Dildo, with Swarovski crystals is £1,100, including stand.

She described her route to commercial success as initially a “fuck-up”, but the important point was that she learnt from these early mistakes. In particular stocking around 1,000 items, most of which were either one-off creations or short run products from creatives.

Are you Desperately Seeking Finance?

A recurring theme when talking to early stage entrepreneurs is where are they going to get finance from.

In order to help address this problem we are devoting our next Inspiring Entrepreneurs event to this topic.

If you’re running, or about to launch, your own business, the we are offering a unique opportunity to pitch your idea to a panel of financial experts, including former “Dragon” Doug Richard.

Desperately Seeking Finance is a panel debate and discussion dedicated to the secrets of raising finance. As part of the evening, three entrepreneurs will present their business idea.

To qualify please send a 200 word summary of your business idea, including key financial projections, to bipcworkshops@bl.uk.

The deadline for submitting your plans is 25 March 2008, and those selected will be contacted the following week and asked to prepare a two minute presentation for the evening of 22 April.

Desperately Seeking Finance 2, Tuesday 22 April 2008, 18.15 – 21.00