Zen and the Art of Motorcycle Touring

Zen and the Art of Motorcycle MaintenanceThe recent death of Robert M. Pirsig, author of Zen and the Art of Motorcycle Maintenance reminded me of my epic motorcycle trip around the USA and Canada in the summer of 1980. I was travelling light, so it was my only reading matter, read in instalments along the way.

I still remember the parts of the book about motorcycle maintenance reflecting my own limited mechanical experience. Particularly the advice about not rushing any work on the bike. The philosophical sections were a more challenging read, and I really struggled with them.

So this is the perfect excuse for a rather self-indulgent blog post consisting of a selection of slides from my trip across USA and Canada. I have also added a few photos from a family trip to the southern states 37 years later.

Neil - USA and Canada by bike - 1980 (7)
A slightly blurry 1980 version of me, grinning from ear to ear, just before setting off around the USA and Canada on my newly acquired second hand Suzuki GS750
Neil - USA and Canada by bike - 1980 (16)
My first camp site with my trusty one-man tent near Kitty Hawk (the home of powered flight)
Camping in the sultry heat of Charleston South Carolina
Neil - USA and Canada by bike - 1980 (75)
Heading towards the Pacific coast, over the Rio Grande Gorge Bridge
Neil - USA and Canada by bike - 1980 (88c)
In parts of the USA you really need to watch your gas. I think this is somewhere near Durango
Neil - USA and Canada by bike - 1980 (121)
I had no problem getting my big bike through Chandelier Tree in northern California
USA trip Aug 2016 (210)
Looking older, but just as enthusiastic about our Minnie Winnie, which turned out to be quite a handful to drive compared to the Suzuki of 1980
USA trip Aug 2016 (255)
This time we camped in comfort with a shower, two double beds, an oven, a hob, a microwave and widescreen TV. But I still hankered after a tent, which we bought along the way
USA trip Aug 2016 (286b)
The open road circa summer of 2016, heading west towards Las Vegas on route 66. Actually not very different from how it looked in 1980.
USA trip Aug 2016 (102)
I literally rode around Las Vegas to avoid it on my 1980 trip. This time we went twice! And revelled in the absurdity of the place. Especially Old Las Vegas, known as the Fremont Street Experience

Thanks to a frustrating limit in Google My Maps, I have had to create four separate maps to plot my 1980 route.




Books are back up – and so are vinyl records

Books from PixabayI know librarians are supposed to be book fanatics, but I have to confess that I never have been. Maybe it’s my background in computers from an early age. Or perhaps a rebellion against parents who read Proust in the original French.

Despite my enthusiasm for technology, I did not welcome the arrival of digital books and their associated e-readers. I tried a few, but always found the experience ergonomically inferior to the traditional bound printed paper form.

So, I was pleased to hear on the radio today, a report from the Daily Telegraph newspaper that book sales have risen, in contrast to ebooks sales, which have declined. Books are back: Printed book sales rise for first time in four years as ebooks suffer decline

It will be interesting to see if hard-copy continues to make a come-back, or this is a temporary blip in the relentless march of new technology.

Purple Cow coverI am reminded of a conference speech many years ago by Seth Godin, marketing guru and author of the Purple Cow, He said that his biggest selling book was in fact the one he also gave away as a free PDF. He explained that after having read the electronic version, people wanted to have a ‘souvenir’ copy to put onto their shelves. Just imagine having friends round, and as the conversation turns to marketing – you say, “Have you seen Godin’s book?”.

Scenario one would be, “Ok, let’s just walk over to my computer, turn it on, and see if I can find the PDF file for you to look at”. The second would be, “Ok, let’s just have a look on my bookshelf and show you what I am talking about. You could even borrow it, if you promise to bring it back ;-)”.

I know which of these scenarios would be more appealing to me.

Crosley Cruiser BlackAnd it’s not just books that are enjoying a resurgence. Sales of vinyl records are up this year by more than 60%, and are set to reach levels not seen since the late 1980s, according to the BBC. But, although record players such as the Crosley Cruiser (currently available from the British Library shop as part of our Punk exhibition), are selling well. It turns out almost half the people who buy a vinyl record will never actually listen to it. Silent vinyl: Buying records without a record player

So, is this another case of the souvenir copy to impress friends and family? If so, it tells us that the digital world still has a lot to learn in terms of what gives human consumers retail satisfaction.

50 Shades of Grey – the shopping experience

50ShadesofGreyCoverArtWalt Disney was possibly the first to introduce merchandising to the world of feature films in the early part of the 20th Century, and the company has certainly fully exploited the spin-off potential of their films up to the present day (Disneyland and World spring to mind).

But it was the original Star Wars films from the 1970’s that made cultural history. And in doing so also turned the director George Lucas into a billionaire. In fact he made more money from the sale of action figures, lightsabers, key chains, games, books, pajamas, etc. (thanks to 20th Century Fox giving him the rights) than from the films themselves.

So now we come up to date with the release of the long anticipated film adaptation of E.L. James best-selling erotic romance novel. Which I blogged about back in 2012- The law of unintended consequences and e-books – Fifty Shades of Grey.

Regardless of how well the film is received, it seems likely the spin-off products will sell strongly, however tacky they might be. And according to the Guardian newspaper, they are pretty tacky.

50 Shades of Earl Grey
A less tacky spin-off from the film

fifty shades of grey the official pleasure collectionAnd of course one should not be surprised to find sex toys high on the list of merchandising for the film. Even the Amazon website has a page created especially for these products, with several five star reviews already posted. There is even a Pinterest page for the Official Collection with a quote from the author: “This range is what I always imagined while I was writing Fifty Shades of Grey, I’m so excited that the toys I described in the books have come to life and can now be enjoyed around the world.” E L James

fifty shades of grey the official pleasure collection overview
A sample of the kind of products available

 

 

Soul Trader the Video – Rasheed brings his book to life

Rasheed-OgunlaruIn 2012 I wrote a review of Soul Trader – Putting the heart back into your business.

The book was written by Rasheed Ogunlaru the life and business coach for the Business & IP Centre since our earliest days. In my review I praised Rasheed for writing in a style that brought his amazing positive energy on to the page through to the reader.

However, there is no real substitute for seeing and hearing him in action. Something he has now addressed with Soul Trader – Coach Yourself Video.

In this video Rasheed covers the same seven plus one C’s used in the book:

  1. Introduction: Get ready; how to use video to help you grow.
  2. Clarity: Set your vision, mission & goals, find your unique path.
  3. Customers: Know who they are & learn how to win their hearts
  4. Courage: Grow confident using your inspiration / inner strength
  5. Co-operation: Build rich relationships to help your business grow
  6. Conversations: The art of converting contacts into business.
  7. Creativity: Tap into the energy, framework and flow to flourish
  8. Compassion: Taking care of yourself, others and business. 9. Change: How to face it, embrace it and shape it.

Once again Rasheed’s wonderful blend of passion, soulfulness and practical hard-headed business advice make for a powerful combination. Only this time you can hear the energy in Rasheed’s wonderfully mellifluous voice, and see it in his eyes and his body language.When he takes you through a practical exercise, of which there are many in the video, and then tells you to pause the video to write your answers down, you really feel you want to do it.

As in the book, Rasheed emphasises the importance of being clear about, not only what you want to achieve in business, but about your personal life goals, and how well they fit with your business aspirations.

He gets you to conduct a personal SWOT analysis (strength, weakness, opportunity, threat). Which is an excellent way of helping to discover what you do well, and what you need to work on or get help with. Next in importance is your customers. Who are they, what are their problems, needs and desires, where can you find them, and how much will they pay?

Customers Slide

The video concludes by reviewing the changes you will need to be prepared to make to adapt your business and yourself to a constantly changing environment. To ensure your business continues to develop and succeed over time.

Private Case – Public Scandal – The secret books in the British Library

I find it fascinating how much our attitudes to subjects change over time. In this case the topic is the British Library’s collection of pornography. In the past a few individuals have become somewhat obsessed by the various holdings in our Private Case collection. This seems Private_Case-Public_Scandal-coverstrange to me, in an era permeated by sexual content, from  television shows like Big Brother, to teenagers sexting each other, and virtually unrestricted access to pornography through the internet.

Since first joining The British Library back in 2006, I have heard many myths and legends about the collection of pornographic material. It was, I was confidently assured, the second largest in the world, behind the rather surprising winner, the Vatican Library, and slightly ahead of the Library of Congress in Washington, home of the First Amendment.

As a ‘newbie’ in the library I received this information in good faith, and in the knowledge that the collection was safely locked-away our basements, where I was unlikely ever to stumble across them.

However a chance mention in an article about the National Library of Australia led me to Private Case – Public Scandal by Peter Fryer. Published in 1966, this book claimed to expose the deep dark secrets of what was then known as the British Museum library (home to the famous Round Reading Room).

Naturally my first instinct was to look up this controversial publication on Explore The British Library, and within minutes I had located and ordered it.

I can’t claim to be an expert on Erotic Fiction , but I was surprised by just how dull and turgid these 160 short pages turned out to be. The contents mostly consists of excessively detailed reports of the author’s struggles to unearth the library’s ‘hidden gems’, his numerous letters to those in charge at that time, and many lists of the controversial titles and their provenance.

Perhaps any serious attempt to catalogue the more ‘exciting’ content of The British Library stacks was bound to end up being something of a snooze, but I have to say I was disappointed. However here are some of the highlights I thought worth noting:

Early on Fryer reports that;
“The BM collection of erotica is without doubt the most comprehensive in the world. The Kinsey Collection does not hold a candle to it. The celebrated Enfer Of the Bibliothèque nationale de France in Paris probably runs it a close second; but the alleged riches, in this field, possessed by the Vatican, the Library of Congress, and the Bodleian in Oxford, turn out to be small fry indeed compared with Bloomsbury’s well-stocked private case.”

It seems that the confusion stems from their “courage and honesty” in listing publicly their collections, whereas, up until the 1960’s The British Library had not.

Later on, Fryer recounts an episode relating to a request for a ‘naughty’ book by Iwan Bloch. He is asked to meet with the Superintendent of books who explains that he has to satisfy himself, that Fryer’s purpose  was serious, and that he was unlikely to steal, mark, or mutilate the book.

It was subsequently explained to Fryer, that the intention of this kind of interview is to protect the library’s books from the readers, “which experience has shown to be a necessary part of a librarian’s duty, rather than to protect readers from books, which is not thought to be a librarian’s business in this country.”

Fryer divides up the library’s collection of erotica into several categories including what he terms ‘sexological works’, which include books on “contraception, guides to erotic technique and coital positions, sociological surveys of teenage copulation in Cockfosters and homosexuality in Rutland.” I’m guessing this last part was Fryers attempt at humour.

round_Reading_RoomA section of the book covers the history of the Private Case at the British Library and includes mention of Anthony Panizzi, of one of the key figures in its development. Rather surprisingly Panizzi was not British, but an Italian lawyer and revolutionary democrat, who had been sentenced to death by the government of Modena. He escaped to England in 1823 and joined the British Museum staff, working his way up to Keeper of printed books by 1837. During his tenure Panizzi grew the book collection from 200,000, to over a million by the time of his retirement in 1866. Many of these were catalogued by Panizzi himself., The creation of the famous round reading room was also his idea.

In keeping with his democratic principles Panizzi wanted the library to be open to all students of knowledge.

“He wanted the student to have the same means of indulging his curiosity on any topic, consulting all authorities, and ‘fathoming the most intricate enquiry’, as the richest man in the kingdom. ‘And I contend’, he added, ‘that Government is bound to give him the most liberal and unlimited assistance in this respect.’”

This was quite a change from the views of his predecessor Henry Ellis, who opposed the idea of opening on public holidays because, “I think that the most mischievous part of the population is abroad and about at such a time.” Ellis claimed that if the library was not closed for the Easter holiday period, “the place… would really be unwholesome.”

Fryer managed to track down an article published in the English Review from December 1913, complaining about hidden books in the British Museum. In The Taboos of the British Museum Library, the authors claimed there were three general classes of books liable to be secreted by the library at that time:
1.    Subversive of the throne
2.    Subversive of religion
3.    Of an improper or obscene character

In response to an author who’s latest book had been ‘dissapeared’, the Keeper of books wrote this rather unhelpful reply;
“Dear Sir, – In your letter of the 12th July, referring to books which are not entered in the catalogue, you ask me whether there are any printed instructions issued, and available for public use, by which the public may know of the existence of such books, and to the conditions under which they may be consulted. My reply to your question is that there are no printed instructions relating to such books.”

A_Dictionary_of_ExplosivesTowards the end of the book Fryer covers some of the non-erotica related causes for books in the library being ‘suppressed’. One, is if the publication has resulted in a successful libel case. Others are breach of copyright by the publishers, or serious factual errors in the publication. A more interesting cause was those containing commercial or state secrets. Examples included  the cautiously titled Statement respecting the Prevalence of Certain Immoral Practices in his Majesty’s Navy from 1821, and those containing information on lock-picking and safe-breaking. Also included was the 1895 edition of Lieutenant-Colonel John Ponsonby Cundill’s Dictionary of Explosives.

Fryer makes his views on these restrictions clear on the final page of the book;
“It is high time the museum authorities realized that the un-catalogued books in their care are not their private property, and that their refusal to let people know exactly what they have and have not got is unworthy of a great national library and totally inimical to scholarship.”

Since those repressive days of the 1960’s the library has indeed opened up the catalogue, and these curiosities can be found. But only ordered up from the basement by those who have a serious academic interest.

Success Story – Rachel Kolsky and Go London Tours

Rachel_KolskyI have known Rachel Kolsky for many years prior to my starting here in the British Library Business & IP Centre.

So it was great to be in a position to be help with her growing business Go London Tours. As a prize-winning Blue Badge guide, Rachel certainly didn’t need any tips from me on how to give tours. However, marketing (as is so often the case) was not her strong point, so we worked on reaching a wider audience.

One of the best ways to demonstrate your expertise and passion to the world, is to publish a book. And this is just what Rachel has done, along with co-author Roslyn Rawson. Jewish London is already on its third print-run, with great reviews on Amazon. I am hoping as a consequence tourists will start flooding onto Rachel’s website and book onto her tours.

I have read Jewish London, and endorse those positive comments. It is clearly laid out with a great  many colour photos of the sights. It includes several walking tours of different parts of the city  showing off their Jewish heritage, and discovering hidden gems. Rachel’s enthusiasm shines through the text and makes you want to take a look. And I love the way she always includes suggestions for places to eat on route. In my view there is nothing worse than exploring on an empty stomach.

Kiratiana Freelon has kindly given me permission to reproduce part of an interview Rachel gave to kiratianatravels, and which appears in full in Kiratiana’s Travel Guide to Multicultural London.

If you had to describe Jewish London in one sentence, what would you say?

Jewish London offers tourists, as well as residents, a wealth of experiences: cultural, religious, artistic and gastronomic.

How did you first develop your signature Jewish Tour of Brick Lane? When did you start? About how many people have you taken on the tour over the years?

My first public tour of the Jewish East End was in September 2000, the year I earned my first guiding qualification.

However, the Jewish East End remains the classic tour. You can begin at the edge of the city or you can, as I now prefer, start within the Jewish East End at Aldgate and weave your way in and around Brick Lane. That way, you uncover the stories of the Jewish community for whom this area was once their home and workplace.

The tour continues to develop as more stories come to light and my groups share their family experiences with me. What was once a street of houses is now a filled with tailors and banana ripeners, furriers and synagogue caretakers. Their memories, together with the ever changing nature of Brick Lane, is what makes this a continuing fascination for me. I never tire of leading the Jewish East End tours in Brick Lane.

Literally thousands of people, whether Londoners or tourists, whether on foot or in vehicles, have been on my tours, and here’s hoping there will be many more.

The Jewish East End was larger than many imagine, and many groups, once they have rediscovered Brick Lane, want to explore further. I have devised a series of Jewish East End tours that cover areas such as Whitechapel, Mile End, and Stepney, or specific themes such as Radicals & Revolutionaries and Women of Worth.

Why did you finally decided to write the book?

Roslyn, my co-author, and I love travelling. Wherever we are in the world, we seek out Jewish heritage, synagogues, and try and meet members of the local communities. Amazingly, there was no guidebook to Jewish London. Despite a growing interest in London’s Jewish heritage, vibrant cultural centres, literature festivals, music and dance, no guidebook existed to ensure visitors and residents have all the information they need in one easy-to-read format.

Roslyn and I volunteer at Jewish Book Week and, two years ago, after one of our shifts, she asked me if I had ever thought of writing a book based on the tours I lead around London.  Roslyn’s knowledge of the Jewish community, particularly the synagogues and food, matched my knowledge of the history of Jewish London. iI seemed that we must write the book!

The book covers both walking tours around key areas of Jewish interest, but also includes features about historic cemeteries, Jewish art and artists, important Jewish personalities such as Disraeli and the Rothschilds, areas off the beaten track, and suggested days out. Holocaust memorials are all listed, and museums and Judaica are profiled. Several sites are relatively unknown, so we hope the book will encourage greater number of visitors.

Jewish_London_cover

Management Book of the Year 2013 – the winners

Monday 28 January saw the Library hosting CMI Management Book of the Year Award. It was a great event with lots of energy and enthusiasm from the panel, the audience and students from Ravensbourne College of Design and Communication. Students were invited to create videos for the winning books, and directors of the best ones were invited along to the event.

After British Library Chief Executive Roly Keating had given a short pitch for the Business & IP Centre and our Management & Business Studies Portal, Professor Cary Cooper of Lancaster University Management School and this year’s Chair of Judges, hosted the evening.

Management Book of the Year Winner – 2013

Richard Newton
Pearson

Clearly structured in 36 short sections, this practical book provides rapid, accessible advice on all the essential management challenges. Focusing on the manager’s key role – managing teams to get things done – this book looks at the essential parts of management from unusual perspectives and different angles. Structured with the busy manager in mind, you can dip into any section of the book and read it as an individual piece of advice or read it end-to-end to gain an overall picture of management.

Category Winners

Management and Leadership Textbook

Savita Kumra, Simonetta Manfredi
Oxford University Press

Taking a business, rather than sociological approach to the subject, this text supplements the theory behind managing equality and diversity with real-world practical examples, providing an insight into the contemporary issues facing today’s businesses and organisations. Structured in two parts, the authors begin by grounding students in the theory of diversity management and outlining UK and European equality legislation. The second half of the text is then devoted to connecting this theory with the practice of managing gender, ethnicity, disability and sexual orientation in the workplace. Rich in case studies from the public and private sector, this textbook provides students with a comprehensive insight into real-life management situations.

The Commuter’s Read

Max Mckeown
Pearson

Thinking strategically is what separates managers and leaders. Learn the fundamentals about how to create winning strategy and lead your team to deliver it. From understanding what strategy can do for you, through to creating a strategy and engaging others with strategy, this book offers practical guidance and expert tips. It is peppered with punchy, memorable examples from real leaders winning (and losing) with real world strategies. It can be read as a whole or you can dip into the easy-to-read, bite-size sections as and when you need to deal with a particular issue. The structure has been specially designed to make sections quick and easy to use – you’ll find yourself referring back to them again and again.

The New Manager

Jo Owen
Kogan Page

The Leadership Skills Handbook from best-selling author Jo Owen reveals the essential skills you need to be an effective leader. It shows you what works in practice, not in theory. Each skill is presented in concise, easy to follow format. The skills are about the real challenges real leaders have to master. Based on research from over a thousand leaders in the public, private and voluntary sectors, it identifies the practical skills to make you even more successful, and offers guidance on all key topics. This completely revised second edition of The Leadership Skills Handbook is about more than just technical skills, it is also about developing the people skills, behaviours and values you will need. Full of tips, exercises and practical wisdom, it will help you become a leader that people want to follow.

Innovation and Entrepreneurship

Fernando Trías de Bes, Philip Kotler
Palgrave Macmillan

Innovate or Die! Companies that cannot innovate and develop new products, strategies and technologies to keep ahead in today’s fastpaced market will not succeed. Winning at Innovation presents a groundbreaking new model for successful marketing advancement from two world-leading experts in marketing and innovation, Fernando Trías de Bes and Philip Kotler. Innovation is a responsibility normally assigned to R&D departments but this is not enough. Companies need a systematic framework so innovation can occur at any level of the organisation. The A-F Model is a step-by-step process for developing a successful culture of innovation, bringing together the different individuals and groups across the organisation for ideas to be created, developed and implemented. Offering flexibility, the model allows a back and forth flow of ideas and creativity to adapt to changing circumstances. Using this model, companies can learn how to make their innovation processes more effective, more sustainable, and more successful. Innovation must be a priority for organisations who want to be ready to grow and develop in post-recession economies. Trías de Bes and Kotler present a unique model for innovation for all companies that want to succeed in the global field.

Practical Manager

Richard Newton
Pearson

Clearly structured in 36 short sections, this practical book provides rapid, accessible advice on all the essential management challenges. Focusing on the manager’s key role – managing teams to get things done – this book looks at the essential parts of management from unusual perspectives and different angles. Structured with the busy manager in mind, you can dip into any section of the book and read it as an individual piece of advice or read it end-to-end to gain an overall picture of management.

Eat Street is dead – Long live KERB – for the best street food in London

Kerb logoMy beloved Eat St. is no more. But this is a good news story as it has been replaced by KERB, and all the great pop up shops are still there at lunch-time, sandwiched between Kings Cross Station and the University of the Arts.

Since I last reported on this lunchtime wonder (The Apprentice hits the mark with gourmet street food) I have tasted the best burger of my life at Tongue ‘N Cheek, and the most incredible sandwich courtesy of Gurmetti.

tongue and cheek

Gurmetti

Now that I have wetted your appetite, perhaps I can interest you in the latest book to grace our Small Business Help shelves in the Business & IP Centre.

Another in the successful Dummies series, Pop Up Business For Dummies by Dan Thompson has condensed 12 years experience of using empty shops and managing pop up projects to provide an in-depth guide to devising, planning and delivering a pop up shop.

Whether you’re just starting out and want to test the viability of your business, or you’re an established business looking to expand your reach, pop-ups offer an exciting and flexible opportunity. They’re a great way to try new business ideas, experiment with a new product, location or market, gain exposure, and learn about your customers – all with limited risk and financial outlay.

Inside Pop-Up Business For Dummies, you’ll find:

  • Planning your pop-up venture – whether it’s a shop, studio, gallery, or community hub.
  • Finding the right space for you.
  • Negotiating with the landlord and sorting out the legalities.
  • Fixing up and fitting out your space on a budget.
  • Pulling in the punters – advertising and marketing your pop-up.
  • Managing a successful pop-up business day-to-day.
  • Closing up shop efficiently.
  • Lots of case studies, checklists, tips and hints from experienced pop-up people!

Pop Up Business for Dummies

 

 

On the Road again with Jack Kerouac and the American landscape

kerouac1As I have mentioned before, the British Library is a constant source of cultural surprises and delights.
This time the source is our display of the original 150 foot long manually typed manuscript scroll of Jack Kerouac’s modern classic On the Road. I popped down one lunchtime to have a look at this unusual form of a first draft of the novel, which I had last seen in Russell Brand’s infamous BBC documentary following some of Kerouac’s routes across America.

The notes alongside the display in the library were intriguing and made it sound as though this unedited version would make for a more interesting read than the modified published edition of the book.

on_the_road_scroll
Source – http://ontheroad29.wikispaces.com

Fortunately our shop stocked both the ‘proper’ version and a Penguin edition of the original scroll (in book form). A week later and I have finished this amazingly freewheeling and raucous book and regret not having read it years ago. Kerouac is superb at bringing to life the prodigious American landscape as he criss-crossed the country hitch-hiking and driving various borrowed cars.

His evocative road trip text took me back to my gap year trip, travelling 13,000 miles around the USA and Canada on a motorbike. In particular the steamy heat of New Orleans, the vast open plains and die straight roads of Texas, and the chilly winding passes of the Rocky Mountains heading into New Mexico. I also fell in love with the poetic names of towns encountered along the way such as Indio, Blythe, Salome, Flagstaff, Wichita, Rapid City, Des Moines, Mobile, Clint and my favourite Cimarron at the foot of the Rocky Mountains.

I have to admit the idea of reading a book with no paragraphs and little punctuation was somewhat intimidating, but the story grips you like a roller-coaster from the beginning, and I found myself not wanting to get off. I enjoyed the fact this version contained all the real names, places and sometimes shocking details (mostly changed in the edited version to avoid libel cases and the censor).

As the back page blurb puts it;
‘In this influential odyssey of jazz and drugs, of filling stations and marriage licences, of sex, and poolsharks, and hiballs, Kerouac tells the real story of his travels with car thief and Beat icon Neal Cassady, and the famous friends they met, drank with, and ignored.’

Perhaps the biggest surprise came from the reading the 100 pages of notes that came with the Penguin version. The manuscript had gained mythological status from the story that Kerouac wrote it in one continuous three week blitz, fuelled by coffee and Benzedrine. I found it hard to believe such a literary feat could be produced just like that out of thin air, and the reality proved very different. The manuscript was actually the culmination of many years of experimenting and frustration for Kerouac in trying to create what he called the “Official Log of the Hip Generation”. So although written in a whirlwind of manic typing, Kerouac had several previous manuscripts to call on, as well as being surrounded by piles of notebooks and letters.

An unexpected surprise came in the last few pages of the book as Kerouac, Frank Jeffries and Neal Cassidy (the unlikely hero of the story) and roll into Mexico City towards the end of their final road trip. Apparently a dog called Potchky had eaten the final section of the scroll. It seem hard to believe that this mythological ‘dog ate my homework’ excuse used by teenagers across the world, had actually befallen the sole copy of the novel. Fortunately the editor of the Penguin edition was able to use a revised version written by Kerouac shortly afterwards, so no harm seems to have been done to the ending of story.

For me the biggest irony of the intense three week writing period designed to capture the essence of this new era, was that it took a further six years and much wrangling between the author and publishers before the print version finally appeared in bookshops.

On_the_road_book

 

Soul Trader – Putting the heart back into your business

Rasheed_OgunlaruRasheed Ogunlaru, life and business coach has been a Business & IP Centre partner since our earliest days. In addition to running the Your life, your business workshop once a month in the Centre and mentoring aspiring entrepreneurs with TieUK, he singlehandedly converted me to the benefits of life coaching.

I have to admit that perhaps due to a scientific background, or perhaps just plain old cynicism, I had always been wary of life coaching. I decided the only way to address this prejudice was to attend Rasheed’s workshop five years ago. After three hours I was entirely convinced by his eminently practical approach, to putting your heart and soul into your business.
So it is great to see his practical philosophy translated from workshop to published book in the form of Soul Trader published by Kogan Page. And having read it through this week,  I would put it at the top of my list of recommended reading for everyone starting (or growing) a business. I am still a big fan of Starting Your Own Business: The Good, The Bad and The Unexpected by David Lester, but Rasheed has addressed the key issue of what you really want to get from starting a business, and to make sure you end up running it, instead of it running you and your life.

Soul_Trader_coverHis introduction sums it up nicely:

Most people do not go into business solely to make money. They want to make a living, make an impact, make a contribution, make a statement, make something of real worth and value. They want to enjoy what they do, and make themselves happy and their families secure and proud. They want to make a break from the humdrum, and express their skill and abilities. But sooner or later many business owners fall into the same old trap, lose sight of what’s important and struggle with life balance.

The book consists of eight C’s made up of seven chapters and a ‘plus’ which focusses on insights to help anticipate and embrace Change.

  1. Clarity: Know your mission, talents and values.
  2. Customers: See life through customers’ eyes to win their custom and loyalty.
  3. Courage:  Unleash your inspiration / wisdom and adopt an athlete’s attitude.
  4. Co-operation: Punch over your weight; collaborate. Use / build your network.
  5. Conversations: Learn the art to connect, converse, create and convert leads.
  6. Creativity: Know when to work, rest and be at your best, (re)gain life balance.
  7. Compassion: Connect from the heart – be transformational not transactional.

Early on Rasheed gets the you to conduct a personal SWOT analysis. Which is an excellent way of discovering what you do well, and what you need to work on or get help with.

heart_and_chairThe book is peppered with examples from his hundreds of clients over the years, and covers a problem I have encountered many times, which he calls the ‘blindness of the visionary’. People become so (understandably) obsessed by their business idea or invention, they completely forget about their customers. This leads to a very expensive and risky approach to market research, where you bring your product or service to the market and then find out if anyone will buy it. Much better to find out as you develop your idea and tailor it to what you customers say they want.

Once again Rasheed gives a practical solution to this problem by showing how to map out your customers. He also explains how to develop a set of customer ‘scenarios’, to help understand the psychology of your customers. He doesn’t shy away from the realities of doing business in the real world as a soul trader. Without sufficient income (and avoiding the number one cause of failure – cash-flow) your business will not survive. Even social enterprises have to generate enough money to pay their staff and to invest in growth if they are to succeed. These are the hard questions that so many avoid tackling in their business plans:

  1. How much money to you need to live on, and to break even in business?
  2. How much money do you seek to make this year, next year and the year after in turnover – before costs and tax – and in your personal profit after cost and tax?
  3. On average how many sales or customer does that equate to per month and year?
  4. What specific action are needed to reach those goals, and what are the challenges?
  5. What evidence, research and assumptions are those figures based on?
  6. Looking again at those figures, what are a) realistic, b) optimistic and c) pessimistic sales figures for the next 12 months, and what would they mean to you and your business?
  7. What are your main products and services? How are they priced? What are all the costs involved? Which are the most lucrative? Which incur the most costs? Which involve the most hard work? Which are most dear to your heart and to your customers?

I have been talking to lots of makers recently such as jewellers, and many haven’t properly come to terms with the issue of wanting to make everything by hand themselves, but also selling enough items to make a living.

Rachel_ElnaughCourage is term one doesn’t  come across often in business books, but Rasheed rightly recognises that this is an essential ingredient in business, and gives practical tips on how you can develop it. I am constantly in awe of the people I meet who are at the beginning of a journey that would terrify me. The book contains an example from ex-Dragon and Business & IP Centre supporter Rachel Elnaugh. Rasheed asked one simple question during an advice session, and at a stroke gave her an insight which revolutionised her life. “I can honestly say that session with Rasheed was like walking through a doorway that has led me into a completely new and completely fulfilling life where success, money and love are all now flowering.”

Cooperation is an undervalued aspect of business, with many people I meet worrying about their competition before they have even started trading. The book talks about the importance of developing business partnerships through cooperation. And again Rasheed gives practical advice on how to grow and then utilize your support networks.

Conversations, which convert contacts into customers replace the ‘hard sell’ for soul traders. After all, no-one wants to be sold to, but everyone wants their opinion to be listened to. This chapter also includes how conversations work via social media channels and what precautions you need to take them online. There a lots of practical examples here, including how to deal with complaints by using, Acknowledge – Reflect back – Say what you can do.

Towards the end of the book Rasheed introduces his two-page business plan. As he says, ‘Business plans are written for two purposes and for two audiences: 1) for you to identify who and where you are, where you’re going and how you’ll get there; and 2) for investors or funders for the same purpose. If you’re seeking funding from others then you’ll need a longer, more detailed business plan…”

To sum up, I found Soul Trader to be clear and simple, friendly and supportive, passionate and soulful – just like Rasheed himself.